COVID-19 Response

Travel Safe. 
Travel with Peace of Mind. 
With Verso Ministries. 

Updated: January 4, 2021

Travel looks very different these days. But with Verso, you can trust that our care for you, your safety, and your travel investment are our top priorities. Check back here for up-to-date, relevant information on our response to the COVID-19 pandemic*.

Your safety is our top priority — Introducing SafelySent

Your safety and security have always been a top priority at Verso Ministries. Our commitment to all pilgrims is to take precautions wherever we’re traveling, and to work closely with our travel partners to ensure smooth, safe travel. Now, in light of this extraordinary season, it’s the reason we developed our SafelySent program.

SafelySent is a detailed guide for exactly how we’re making safety a top priority at every point along the trip. It includes safety protocols and clearing guidelines for each moment of your journey — on the bus, at the pilgrimage sites, in the hotel, while eating meals, and more.

Your travel investment is safe with us — Introducing our money-back guarantee**

All bookings made on or before May 31, 2021, are now backed by our 100% money-back guarantee**. If your pilgrimage is canceled 90 days or more prior to your departure, due to complications or restrictions arising from the COVID-19 pandemic, we’ll give you a full refund.

This 100% money-back guarantee also includes Cancel For Any Reason coverage, which gives you a full refund if you cancel for any reason 121 days or more prior to departure. You read that right — cancel for any reason at least 121 days before departure, and we’ll send a full refund with no questions asked.

You have flexibility in your upcoming travel — Introducing no change fees***

We know that plans change. That’s why we’ve instituted a new “no change fee” policy that gives you flexibility to switch to another departure — no questions asked — as long as you change at least 60 days prior to departure. All payments that went towards the original pilgrimage will be applied to the balance of the new pilgrimage. 

You have a lot to look forward to!

We’re pretty confident that 2021 will be a great year to resume exploring the world and discovering God’s presence in lands near and far. If you’re an individual or group leader and are thinking about booking a pilgrimage with us, there’s never been a better time to start your planning. With the assurances listed above, you can be confident you’ll travel safely with us. Our offices are open and ready to help you plan for your future travels.

Ready to book? Discover all of our upcoming departures in 2021 and 2022.

*Verso Ministries has no special knowledge of health hazards — either during your travel or while at your destination. For the latest travel health information, including COVID-19 data, all travelers should review the State Department’s travel advisories at travel.state.gov and the Centers for Disease Control and Prevention website at www.cdc.gov/travel.

Verso Ministries has no responsibility for COVID-19-related requirements or restrictions that are imposed by travel suppliers and governments, such as health affidavit forms, health screenings, face coverings, or quarantines. For the latest COVID-19 government travel regulations, please reference the International Air Transport Association website at www.iatatravelcentre.com.

**TEMPORARY PROGRAM – MONEY-BACK GUARANTEE: All bookings made on or before May 31, 2021, are eligible for a 100% money-back guarantee if the pilgrimage is canceled by Verso Ministries 90 days or more prior to departure due to complications or restrictions arising from the COVID-19 pandemic. Eligible refunds would be issued back to the original form of payment. If the pilgrimage is canceled for any reason at 90 days or less prior to departure, the 100% money-back guarantee is no longer valid and all payments will be subject to the cancellation schedule which is listed on the information page for each pilgrimage on the www.versoministries.com website.

This 100% money-back guarantee also includes Cancel For Any Reason coverage, which gives you the flexibility to receive a full refund if you cancel for any reason 121 days or more prior to departure. If you cancel your booking for any reason 120 days or less prior to departure, all payments will be subject to the cancellation schedule which is listed on the information page for each pilgrimage on the www.versoministries.com website.

To be eligible for the money-back guarantee, including Cancel For Any Reason coverage, booking must be made on or before May 31, 2021, and travel must conclude by December 31, 2021. The money-back guarantee and Cancel For Any Reason coverage are offered solely by Verso Ministries and are not associated with any travel protection or travel insurance program.

***NO CHANGE FEES: In most cases, any individual pilgrim may choose to transfer to a different departure for no fee, as long as they transfer 61 days or more prior to their original date of departure. Any payments made towards the registration fee of the original departure will convert into a travel voucher and will be subject to the terms and conditions regarding travel vouchers. Any payments made for airline tickets, optional excursions, trip options, pre/post extensions, private transfers, and additional hotel nights are subject to the original cancellation fee schedule and policies unless otherwise noted. The free transfer policy is not available for pilgrims booked on Oberammergau, World Youth Day, or other departures that require special event tickets or non-refundable registration fees paid by Verso Ministries to third-party vendors in anticipation of a pilgrim’s participation. 

If an individual pilgrim elects to transfer to a different departure 60 days or less prior to their original date of departure, the transfer will be treated as a cancellation and will be subject to the terms and conditions for cancellation.

PEACE OF MIND

All 2021 pilgrimage bookings made on or before May 31, 2021, are now backed by our 100% money-back guarantee and no change fees.